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Current Customers
Home > Current Customers
HPAZ's Customer Portal allows users to update billing information, make payments, and submit trouble tickets. If you have any trouble accessing your portal, please call (520)732-2100 or send an email to billing@hpaz.net.
Troubleshooting
If you are a current customer and are experiencing difficulty connecting to the Internet, please follow the steps below:
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Power-cycle your router ​​​
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Power down the router via power button or by unplugging the power cable
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Do NOT press the "reset" button during this process
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Wait at least 15 seconds
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Power the router back on
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Wait for the router to finish it's boot cycle​
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Check your Internet connection, if you are still unable to connect to the Internet, please give us a call at (520)732-2100.
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